Dreamweave Spaces Ltd
Privacy Policy
Last Updated: 11/06/2026
Introduction
Dreamweave Spaces Ltd (“Dreamweave Spaces”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, place an order, subscribe to our mailing list, contact us, submit a return request, leave a product review, engage with us on social media or otherwise interact with our business.
We are committed to handling personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Our Details
Dreamweave Spaces Ltd
C/O Taxstack Accountants
2 Burghley Way
Derby
Derbyshire
United Kingdom
DE23 4TD
Email: enquiries@dreamweavespaces.co.uk
Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
When you place an order, contact us, subscribe to our newsletter, request a return, submit a product review or otherwise communicate with us, we may collect information including:
We only collect information that is reasonably necessary to provide our products and services.
Order Information
When you place an order through our website, we collect information necessary to process and fulfil your purchase.
This may include:
This information is used to process orders, arrange deliveries, provide support and meet our legal obligations.
Payment Information
Payments are securely processed through Stripe.
Dreamweave Spaces Ltd does not store or have direct access to your full payment card details.
Payment information is processed in accordance with Stripe’s privacy and security practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This may include:
This information helps us understand how visitors use our website and enables us to improve performance and customer experience.
How We Use Your Information
Processing Orders
We use your information to:
Without this information, we may be unable to fulfil your order.
Customer Service
We use personal information provided through emails, contact forms and return requests to:
Marketing Communications
If you choose to subscribe to our mailing list, we may use your information to send:
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Website Improvement
We use analytics and website usage information to:
Fraud Prevention and Security
We may use information to:
Legal Bases for Processing Personal Data
Under UK GDPR, we rely on one or more of the following legal bases:
Contractual Necessity
Where processing is required to fulfil an order, provide services or respond to customer requests.
Legal Obligations
Where processing is necessary to comply with legal, tax, accounting or regulatory requirements.
Legitimate Interests
Where processing is necessary for legitimate business purposes, including improving services, fraud prevention, customer support and website administration.
Consent
Where required, we will obtain your consent before sending marketing communications or placing certain non-essential cookies.
You may withdraw consent at any time.
Sharing Your Information
We do not sell personal information to third parties.
However, we may share information where necessary to operate our business.
Product Suppliers
Dreamweave Spaces works with trusted suppliers who fulfil and dispatch products directly to customers on our behalf.
To fulfil your order, we may share:
Suppliers are only permitted to use this information for order fulfilment and delivery purposes.
Delivery Partners
We may share information with courier companies, freight carriers and specialist furniture delivery providers.
This may include:
This information allows delivery partners to complete deliveries and contact customers regarding delivery arrangements.
Payment Providers
Payments are processed by Stripe.
Relevant transaction information may be shared with payment providers in order to process payments securely and prevent fraud.
Marketing Service Providers
Where you subscribe to marketing communications, your information may be processed by Mailchimp or similar marketing platforms used by Dreamweave Spaces.
Website and Technology Providers
Information may be processed by website hosting providers, analytics services, security providers and technical service providers who assist in operating our website.
Legal Requirements
We may disclose information where required to:
Email Marketing and Mailchimp
If you subscribe to our mailing list, your information may be stored and processed through Mailchimp.
We use Mailchimp to:
You can unsubscribe at any time using the unsubscribe link included in marketing emails.
Unsubscribing from marketing emails will not affect service-related communications regarding orders, deliveries or returns.
Google Analytics
We use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:
This information is used to improve our website and customer experience.
Google Analytics may use cookies and similar technologies to collect this information.
Advertising Technologies
We may use advertising and remarketing technologies provided by third parties, including:
These technologies may use cookies, pixels and similar technologies to:
Where required, these technologies will only be activated after receiving appropriate consent through our cookie management tools.
Social Media
Dreamweave Spaces maintains profiles on various social media platforms, including:
If you interact with our social media accounts, we may receive information associated with your profile and interactions.
Examples include:
We use this information to communicate with customers, provide support, improve our marketing and better understand our audience.
Please note that information shared on social media platforms may also be processed according to those platforms’ own privacy policies.
Product Reviews and User Content
Customers may have the opportunity to submit reviews relating to products purchased through our website.
Reviews may include:
By submitting reviews, you grant Dreamweave Spaces permission to display review content on our website and related marketing materials.
We reserve the right to moderate, edit or remove content that is unlawful, misleading, offensive or otherwise inappropriate.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website performance and support marketing activities.
Cookies may be used to:
Where required, visitors will be provided with options to manage cookie preferences.
Further information can be found in our Cookie Policy.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the type of information involved and applicable legal requirements.
International Transfers
Some of our service providers may process information outside the United Kingdom.
Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information and comply with applicable data protection laws.
Your Rights
Under UK data protection legislation, you may have the right to:
Requests may be submitted using the contact details provided in this Privacy Policy.
Security
We take reasonable technical and organisational measures to protect personal information against:
While no system can guarantee absolute security, we continuously seek to protect customer information using appropriate safeguards.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external websites.
Users should review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements or technology.
Any updates will be published on this page and become effective immediately upon publication unless otherwise stated.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Dreamweave Spaces Ltd
C/O Taxstack Accountants
2 Burghley Way
Derby
Derbyshire
United Kingdom
DE23 4TD
Email: enquiries@dreamweavespaces.co.uk
